ONTAP Troubleshooting (CATSP)

 

Note: NetApp Partner only class.

Who should attend

NetApp Technical Support engineers, Support Services Certified partner engineers, and Professional Services engineers

Prerequisites

  • A working knowledge of ONTAP software and NAS and SAN protocols
  • ONTAP Cluster Administration

Course Objectives

This course focuses on enabling you to do the following:

  • Describe the different software components in the ONTAP architecture
  • Describe the methodologies for troubleshooting management component applications, networks, and protocols
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
  • Check the health of a cluster and summarize the results
  • Identify issues with the management component
  • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
  • Collect data for support cases

Course Content

In this course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

Online Training

Duration 4 days

Price
  • US$ 3,600.-
Dates and Booking
Classroom Training

Duration 4 days

Price
  • Australia: US$ 3,600.-
  • NetApp Training Units: 48 NTU
Dates and Booking
 
Click on town name to book Schedule
Date on request
Location on request
Asia Pacific

iTLS Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX training schedule.

Guaranteed date:   iTLS will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.