
ONTAP Troubleshooting (CATSP)
Who should attend
NetApp Technical Support engineers, Support Services Certified partner engineers, and Professional Services engineers
Prerequisites
- A working knowledge of ONTAP software and NAS and SAN protocols
- ONTAP Cluster Administration
Course Objectives
This course focuses on enabling you to do the following:
- Describe the different software components in the ONTAP architecture
- Describe the methodologies for troubleshooting management component applications, networks, and protocols
- Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
- Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
- Check the health of a cluster and summarize the results
- Identify issues with the management component
- Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
- Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
- Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
- Collect data for support cases
Course Content
In this course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.
Classroom Training
Duration 4 days
Price
- Australia: US$ 3,600.-
- NetApp Training Units: 48 NTU
Click on town name to book Schedule
Asia Pacific
Europe
Germany
Online Training Time zone: Europe/Berlin Course language: German | Enroll | ||
Hamburg This is an German language FLEX course. Time zone: Europe/Berlin 3,600.- € | Enroll | ||
Hamburg This is an German language FLEX course. Time zone: Europe/Berlin 3,600.- € | Enroll |
Bulgaria
Online Training Time zone: Europe/Sofia Course language: English | Enroll |
Czech Republic
Online Training Time zone: Europe/Prague Course language: English | Enroll |
France
Paris This is an French language FLEX course. Time zone: Europe/Paris 3,600.- € | Enroll | ||
Paris This is an French language FLEX course. Time zone: Europe/Paris 3,600.- € | Enroll |
Romania
Online Training Time zone: Europe/Bucharest Course language: English | Enroll |
Slovakia
Online Training Time zone: Europe/Bratislava Course language: English | Enroll |
Slovenia
Online Training Time zone: Europe/Ljubljana Course language: English | Enroll |
United Kingdom
guaranteed date! | Online Training Time zone: Europe/London Course language: English | Enroll | |
Online Training Time zone: Europe/London Course language: English | Enroll | ||
London, City This is an English language FLEX course. Time zone: Europe/London £ 3,152.- | Enroll | ||
London, City This is an English language FLEX course. Time zone: Europe/London £ 3,152.- | Enroll | ||
London, City This is an English language FLEX course. Time zone: Europe/London £ 3,152.- | Enroll |
North America
United States
Online Training Time zone: US/Central Course language: English | Enroll | ||
Online Training Time zone: US/Central Course language: English | Enroll | ||
Online Training Time zone: US/Central Course language: English | Enroll | ||
Online Training Time zone: US/Central Course language: English | Enroll | ||
Online Training Time zone: US/Central Course language: English | Enroll | ||
Online Training Time zone: US/Central Course language: English | Enroll |
Canada
Online Training Time zone: Canada/Central Course language: English | Enroll | ||
Online Training Time zone: Canada/Central Course language: English | Enroll | ||
Online Training Time zone: Canada/Central Course language: English | Enroll | ||
Online Training Time zone: Canada/Central Course language: English | Enroll | ||
Online Training Time zone: Canada/Central Course language: English | Enroll | ||
Online Training Time zone: Canada/Central Course language: English | Enroll |
Latin America
Argentina
Online Training Time zone: America/Buenos_Aires Course language: Spanish | Enroll | ||
Online Training Time zone: America/Buenos_Aires Course language: Spanish | Enroll | ||
Online Training Time zone: America/Buenos_Aires Course language: Spanish | Enroll | ||
Online Training Time zone: America/Buenos_Aires Course language: Spanish | Enroll |
Chile
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Online Training Time zone: America/Santiago Course language: Spanish | Enroll | ||
Online Training Time zone: America/Santiago Course language: Spanish | Enroll | ||
Online Training Time zone: America/Santiago Course language: Spanish | Enroll |
Colombia
Online Training Time zone: America/Bogota Course language: Spanish | Enroll | ||
Online Training Time zone: America/Bogota Course language: Spanish | Enroll | ||
Online Training Time zone: America/Bogota Course language: Spanish | Enroll | ||
Online Training Time zone: America/Bogota Course language: Spanish | Enroll |
Costa Rica
Online Training Time zone: America/Costa_Rica Course language: Spanish | Enroll | ||
Online Training Time zone: America/Costa_Rica Course language: Spanish | Enroll | ||
Online Training Time zone: America/Costa_Rica Course language: Spanish | Enroll | ||
Online Training Time zone: America/Costa_Rica Course language: Spanish | Enroll |
Mexico
Online Training Time zone: America/Mexico_City Course language: Spanish | Enroll | ||
Online Training Time zone: America/Mexico_City Course language: Spanish | Enroll | ||
Online Training Time zone: America/Mexico_City Course language: Spanish | Enroll | ||
Online Training Time zone: America/Mexico_City Course language: Spanish | Enroll |
Panama
Online Training Time zone: America/Panama Course language: Spanish | Enroll | ||
Online Training Time zone: America/Panama Course language: Spanish | Enroll | ||
Online Training Time zone: America/Panama Course language: Spanish | Enroll | ||
Online Training Time zone: America/Panama Course language: Spanish | Enroll |
Guaranteed date:
iTLS will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Instructor-led Online Training:
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.
Note: NetApp Partner only class.