Implementing Cisco Collaboration Applications (CLICA)

Course Overview

The Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems. This course will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA).

Who should attend

This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles:

Network architect
Network designer
Network engineer
Network manager
Network administrator

Prerequisites

Before taking this course, you should have the following knowledge and skills:

Basic understanding of networking technologies
Basic understanding of voice and video
Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

Course Objectives

After taking this course, you should be able to:

Configure Cisco Unity Connection integration
Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
Configure and troubleshoot Cisco Unity Express
Describe SSO for Cisco Unified Communications applications
Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
Configure and troubleshoot chat rooms and message archiving
Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
Configure call recording and monitoring

This course will help you:

Acquire the knowledge to reduce the complexity and strengthen security protocols for communication applications.
Gain hands-on experience in automating, encrypting, and securing administrative tasks and business communications.
Acquire knowledge to prepare for the 300-810 CLICA exam

Online Training

Duration 5 days

Dates and Booking

Classroom Training

Duration 5 days

Dates and Booking

Click on town name to book Schedule

Date on request

Location on request

Asia Pacific

If you can't find a suitable date, don't forget to check our world-wide FLEX training schedule.

Europe

Germany

	22/02/2021-26/02/2021	Frankfurt This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
	08/03/2021-12/03/2021	Düsseldorf This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
	22/03/2021-26/03/2021	Berlin This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
	03/05/2021-07/05/2021	Düsseldorf This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
	31/05/2021-04/06/2021	Hamburg This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
	14/06/2021-18/06/2021	Munich This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
	28/06/2021-02/07/2021	Stuttgart This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
	05/07/2021-09/07/2021	Frankfurt	Enroll
+ show all dates

22/02/2021-26/02/2021	Frankfurt This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
08/03/2021-12/03/2021	Düsseldorf This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
22/03/2021-26/03/2021	Berlin This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
03/05/2021-07/05/2021	Düsseldorf This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
31/05/2021-04/06/2021	Hamburg This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
14/06/2021-18/06/2021	Munich This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
28/06/2021-02/07/2021	Stuttgart This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
05/07/2021-09/07/2021	Frankfurt	Enroll
19/07/2021-23/07/2021	Münster This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
02/08/2021-06/08/2021	Berlin	Enroll
16/08/2021-20/08/2021	Stuttgart	Enroll
30/08/2021-03/09/2021	Munich This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
13/09/2021-17/09/2021	Düsseldorf	Enroll
27/09/2021-01/10/2021	Frankfurt This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
11/10/2021-15/10/2021	Hamburg	Enroll
25/10/2021-29/10/2021	Berlin This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
08/11/2021-12/11/2021	Munich	Enroll
22/11/2021-26/11/2021	Berlin This is an German language FLEX course. Time zone: Europe/Berlin 3,190.- €	Enroll
06/12/2021-10/12/2021	Frankfurt	Enroll

Austria

14/06/2021-18/06/2021	Vienna (iTLS)	Enroll
30/08/2021-03/09/2021	Vienna (iTLS)	Enroll
08/11/2021-12/11/2021	Vienna (iTLS)	Enroll

Czech Republic

26/07/2021-30/07/2021

Prague This is an English language FLEX course. Time zone: Europe/Prague Course language: English

Enroll

France

29/03/2021-04/04/2021	Paris This is an French language FLEX course. Time zone: Europe/Paris 4,060.- € 7 days	Enroll
31/05/2021-04/06/2021	Paris This is an French language FLEX course. Time zone: Europe/Paris 4,060.- €	Enroll
13/09/2021-17/09/2021	Paris This is an French language FLEX course. Time zone: Europe/Paris 4,060.- €	Enroll
29/11/2021-03/12/2021	Paris This is an French language FLEX course. Time zone: Europe/Paris 4,060.- €	Enroll

Italy

08/03/2021-12/03/2021	Online Training Time zone: Europe/Rome Course language: Italian	Enroll
10/05/2021-14/05/2021	Milan	Enroll
05/07/2021-09/07/2021	Rome	Enroll
20/09/2021-24/09/2021	Milan	Enroll
22/11/2021-26/11/2021	Rome	Enroll

Portugal

08/02/2021-12/02/2021	Lisbon This is an Portuguese language FLEX course. Time zone: Europe/Lisbon	Enroll
19/04/2021-23/04/2021	Lisbon This is an Portuguese language FLEX course. Time zone: Europe/Lisbon	Enroll
21/06/2021-25/06/2021	Lisbon This is an Portuguese language FLEX course. Time zone: Europe/Lisbon	Enroll
02/08/2021-06/08/2021	Lisbon This is an Portuguese language FLEX course. Time zone: Europe/Lisbon	Enroll
27/09/2021-01/10/2021	Lisbon This is an Portuguese language FLEX course. Time zone: Europe/Lisbon	Enroll
22/11/2021-26/11/2021	Lisbon This is an Portuguese language FLEX course. Time zone: Europe/Lisbon	Enroll

Slovakia

20/09/2021-24/09/2021

Bratislava This is an English language FLEX course. Time zone: Europe/Bratislava

Enroll

Spain

08/02/2021-12/02/2021	Madrid This is an Spanish language FLEX course. Time zone: Europe/Madrid	Enroll
19/04/2021-23/04/2021	Madrid This is an Spanish language FLEX course. Time zone: Europe/Madrid	Enroll
21/06/2021-25/06/2021	Madrid This is an Spanish language FLEX course. Time zone: Europe/Madrid	Enroll
02/08/2021-06/08/2021	Madrid This is an Spanish language FLEX course. Time zone: Europe/Madrid	Enroll
27/09/2021-01/10/2021	Madrid This is an Spanish language FLEX course. Time zone: Europe/Madrid	Enroll
22/11/2021-26/11/2021	Madrid This is an Spanish language FLEX course. Time zone: Europe/Madrid	Enroll

Switzerland

08/03/2021-12/03/2021	Zurich	Enroll
03/05/2021-07/05/2021	Zurich	Enroll
28/06/2021-02/07/2021	Zurich	Enroll
30/08/2021-03/09/2021	Zurich	Enroll

Turkey

29/11/2021-03/12/2021

Istanbul This is an English language FLEX course. Time zone: Asia/Istanbul Course language: English

Enroll

United Kingdom

15/02/2021-19/02/2021	Online Training Time zone: Europe/London Course language: English	Enroll
26/04/2021-30/04/2021	Online Training Time zone: Europe/London Course language: English	Enroll
14/06/2021-18/06/2021	Online Training Time zone: Europe/London Course language: English	Enroll
23/08/2021-27/08/2021	London (Int Hse) This is an English language FLEX course. Time zone: Europe/London £ 3,250.-	Enroll
18/10/2021-22/10/2021	London (Int Hse) This is an English language FLEX course. Time zone: Europe/London £ 3,250.-	Enroll
20/12/2021-24/12/2021	London (Int Hse) This is an English language FLEX course. Time zone: Europe/London £ 3,250.-	Enroll

North America

United States

03/05/2021-07/05/2021	Online Training Time zone: US/Pacific Course language: English	Enroll
16/08/2021-20/08/2021	Online Training Time zone: US/Eastern Course language: English	Enroll
13/12/2021-17/12/2021	Online Training Time zone: US/Central Course language: English	Enroll

Canada

03/05/2021-07/05/2021	Online Training Time zone: Canada/Pacific Course language: English	Enroll
16/08/2021-20/08/2021	Online Training Time zone: Canada/Eastern Course language: English	Enroll
13/12/2021-17/12/2021	Online Training Time zone: Canada/Central Course language: English	Enroll

Latin America

Argentina

15/02/2021-19/02/2021	Online Training Time zone: America/Buenos_Aires Course language: Spanish	Enroll
19/04/2021-23/04/2021	Online Training Time zone: America/Buenos_Aires Course language: Spanish	Enroll
21/06/2021-25/06/2021	Online Training Time zone: America/Buenos_Aires Course language: Spanish	Enroll
09/08/2021-13/08/2021	Online Training Time zone: America/Buenos_Aires Course language: Spanish	Enroll
04/10/2021-08/10/2021	Online Training Time zone: America/Buenos_Aires Course language: Spanish	Enroll
13/12/2021-17/12/2021	Online Training Time zone: America/Buenos_Aires Course language: Spanish	Enroll

Brazil

01/03/2021-05/03/2021	Online Training Time zone: America/Sao_Paulo Course language: Portuguese	Enroll
07/06/2021-11/06/2021	Online Training Time zone: America/Sao_Paulo Course language: Portuguese	Enroll
13/09/2021-17/09/2021	Online Training Time zone: America/Sao_Paulo Course language: Portuguese	Enroll
06/12/2021-10/12/2021	Online Training Time zone: America/Sao_Paulo Course language: Portuguese	Enroll

Chile

15/02/2021-19/02/2021	Online Training Time zone: America/Santiago Course language: Spanish	Enroll
19/04/2021-23/04/2021	Online Training Time zone: America/Santiago Course language: Spanish	Enroll
21/06/2021-25/06/2021	Online Training Time zone: America/Santiago Course language: Spanish	Enroll
09/08/2021-13/08/2021	Online Training Time zone: America/Santiago Course language: Spanish	Enroll
04/10/2021-08/10/2021	Online Training Time zone: America/Santiago Course language: Spanish	Enroll
13/12/2021-17/12/2021	Online Training Time zone: America/Santiago Course language: Spanish	Enroll

Colombia

15/02/2021-19/02/2021	Online Training Time zone: America/Bogota Course language: Spanish	Enroll
19/04/2021-23/04/2021	Online Training Time zone: America/Bogota Course language: Spanish	Enroll
21/06/2021-25/06/2021	Online Training Time zone: America/Bogota Course language: Spanish	Enroll
09/08/2021-13/08/2021	Online Training Time zone: America/Bogota Course language: Spanish	Enroll
04/10/2021-08/10/2021	Online Training Time zone: America/Bogota Course language: Spanish	Enroll
13/12/2021-17/12/2021	Online Training Time zone: America/Bogota Course language: Spanish	Enroll

Costa Rica

15/02/2021-19/02/2021	Online Training Time zone: America/Costa_Rica Course language: Spanish	Enroll
19/04/2021-23/04/2021	Online Training Time zone: America/Costa_Rica Course language: Spanish	Enroll
21/06/2021-25/06/2021	Online Training Time zone: America/Costa_Rica Course language: Spanish	Enroll
09/08/2021-13/08/2021	Online Training Time zone: America/Costa_Rica Course language: Spanish	Enroll
04/10/2021-08/10/2021	Online Training Time zone: America/Costa_Rica Course language: Spanish	Enroll
13/12/2021-17/12/2021	Online Training Time zone: America/Costa_Rica Course language: Spanish	Enroll

Mexico

15/02/2021-19/02/2021	Online Training Time zone: America/Mexico_City Course language: Spanish	Enroll
19/04/2021-23/04/2021	Online Training Time zone: America/Mexico_City Course language: Spanish	Enroll
21/06/2021-25/06/2021	Online Training Time zone: America/Mexico_City Course language: Spanish	Enroll
09/08/2021-13/08/2021	Online Training Time zone: America/Mexico_City Course language: Spanish	Enroll
04/10/2021-08/10/2021	Online Training Time zone: America/Mexico_City Course language: Spanish	Enroll
13/12/2021-17/12/2021	Online Training Time zone: America/Mexico_City Course language: Spanish	Enroll

Panama

15/02/2021-19/02/2021	Online Training Time zone: America/Panama Course language: Spanish	Enroll
19/04/2021-23/04/2021	Online Training Time zone: America/Panama Course language: Spanish	Enroll
21/06/2021-25/06/2021	Online Training Time zone: America/Panama Course language: Spanish	Enroll
09/08/2021-13/08/2021	Online Training Time zone: America/Panama Course language: Spanish	Enroll
04/10/2021-08/10/2021	Online Training Time zone: America/Panama Course language: Spanish	Enroll
13/12/2021-17/12/2021	Online Training Time zone: America/Panama Course language: Spanish	Enroll

Peru

15/02/2021-19/02/2021	Online Training Time zone: America/Lima Course language: Spanish	Enroll
19/04/2021-23/04/2021	Online Training Time zone: America/Lima Course language: Spanish	Enroll
21/06/2021-25/06/2021	Online Training Time zone: America/Lima Course language: Spanish	Enroll
09/08/2021-13/08/2021	Online Training Time zone: America/Lima Course language: Spanish	Enroll
04/10/2021-08/10/2021	Online Training Time zone: America/Lima Course language: Spanish	Enroll
13/12/2021-17/12/2021	Online Training Time zone: America/Lima Course language: Spanish	Enroll

Russia/CIS

Russia

	15/03/2021-19/03/2021	St. Petersburg This is an Russian language FLEX course. Time zone: Europe/Moscow US$ 2,300.-	Enroll
	24/05/2021-28/05/2021	Moscow This is an Russian language FLEX course. Time zone: Europe/Moscow US$ 2,300.-	Enroll

Ukraine

15/03/2021-19/03/2021	Kiev This is an Russian language FLEX course. Time zone: Europe/Kiev US$ 2,300.-	Enroll
02/08/2021-06/08/2021	Kiev This is an Russian language FLEX course. Time zone: Europe/Kiev US$ 2,300.-	Enroll
13/12/2021-17/12/2021	Kiev This is an Russian language FLEX course. Time zone: Europe/Kiev US$ 2,300.-	Enroll

Middle East

Qatar

14/02/2021-18/02/2021	Doha Course language: English	Enroll
06/06/2021-10/06/2021	Doha Course language: English	Enroll
03/10/2021-07/10/2021	Doha Course language: English	Enroll

Saudi Arabia

04/04/2021-08/04/2021	Riyadh Course language: English	Enroll
15/08/2021-19/08/2021	Riyadh Course language: English	Enroll
05/12/2021-09/12/2021	Riyadh Course language: English	Enroll

United Arab Emirates

14/02/2021-18/02/2021	Dubai This is an English language FLEX course. Time zone: Asia/Dubai US$ 3,275.- Course language: English	Enroll
04/04/2021-08/04/2021	Dubai This is an English language FLEX course. Time zone: Asia/Dubai US$ 3,275.- Course language: English	Enroll
06/06/2021-10/06/2021	Dubai This is an English language FLEX course. Time zone: Asia/Dubai US$ 3,275.- Course language: English	Enroll
15/08/2021-19/08/2021	Dubai This is an English language FLEX course. Time zone: Asia/Dubai US$ 3,275.- Course language: English	Enroll
03/10/2021-07/10/2021	Dubai This is an English language FLEX course. Time zone: Asia/Dubai US$ 3,275.- Course language: English	Enroll
05/12/2021-09/12/2021	Dubai This is an English language FLEX course. Time zone: Asia/Dubai US$ 3,275.- Course language: English	Enroll

Africa

Egypt

21/02/2021-25/02/2021	Cairo Course language: English	Enroll
18/04/2021-22/04/2021	Cairo Course language: English	Enroll
04/07/2021-08/07/2021	Cairo Course language: English	Enroll
05/09/2021-09/09/2021	Cairo Course language: English	Enroll
31/10/2021-04/11/2021	Cairo Course language: English	Enroll
19/12/2021-23/12/2021	Cairo Course language: English	Enroll

Instructor-led Online Training: This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.

This is a FLEX course, which is delivered both virtually and in the classroom.

Course Offering

CI-CLICA

Online Training

Classroom Training

Implementing Cisco Collaboration Applications (CLICA)

Course Overview

Who should attend

Prerequisites

Course Objectives

Online Training

Classroom Training

Asia Pacific

Europe

Germany

Austria

Czech Republic

France

Italy

Portugal

Slovakia

Spain

Switzerland

Turkey

United Kingdom

North America

United States

Canada

Latin America

Argentina

Brazil

Chile

Colombia

Costa Rica

Mexico

Panama

Peru

Russia/CIS

Russia

Ukraine

Middle East

Qatar

Saudi Arabia

United Arab Emirates

Africa

Egypt