Implementing Cisco Collaboration Applications (CLICA)
Course Overview
The Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems. This course will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA).
Who should attend
This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles:
- Network architect
- Network designer
- Network engineer
- Network manager
- Network administrator
Certifications
This course is part of the following Certifications:
Prerequisites
Before taking this course, you should have the following knowledge and skills:
- Basic understanding of networking technologies
- Basic understanding of voice and video
- Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.
The following Cisco courses can help you gain the knowledge you need to prepare for this course:
Course Objectives
After taking this course, you should be able to:
- Configure Cisco Unity Connection integration
- Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
- Configure and troubleshoot Cisco Unity Express
- Describe SSO for Cisco Unified Communications applications
- Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
- Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
- Configure and troubleshoot chat rooms and message archiving
- Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
- Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
- Configure call recording and monitoring
This course will help you:
- Acquire the knowledge to reduce the complexity and strengthen security protocols for communication applications.
- Gain hands-on experience in automating, encrypting, and securing administrative tasks and business communications.
- Acquire knowledge to prepare for the 300-810 CLICA exam
Click on town name to book Schedule
Asia Pacific
If you can't find a suitable date, don't forget to Europe
Germany
France
| Paris This is a FLEX course in French language. Time zone: Europe/Paris 4,060.- € | Enroll | ||
| Paris This is a FLEX course in French language. Time zone: Europe/Paris 4,060.- € | Enroll |
Italy
| Online Training Time zone: Europe/Rome Course language: Italian | Enroll | ||
| Online Training Time zone: Europe/Rome Course language: Italian | Enroll |
Portugal
| Lisbon This is a FLEX course in Portuguese language. Time zone: Europe/Lisbon | Enroll | ||
| Lisbon This is a FLEX course in Portuguese language. Time zone: Europe/Lisbon | Enroll | ||
| Lisbon This is a FLEX course in Portuguese language. Time zone: Europe/Lisbon | Enroll |
Slovakia
| Online Training Time zone: Europe/Bratislava Course language: English | Enroll |
Spain
| Madrid This is a FLEX course in Spanish language. Time zone: Europe/Madrid | Enroll | ||
| Madrid This is a FLEX course in Spanish language. Time zone: Europe/Madrid | Enroll | ||
| Madrid This is a FLEX course in Spanish language. Time zone: Europe/Madrid | Enroll |
Switzerland
| Bern This is a FLEX course in German language. Time zone: Europe/Zurich CHF 4,150.- | Enroll | ||
| Zurich This is a FLEX course in German language. Time zone: Europe/Zurich CHF 4,150.- | Enroll | ||
| Zurich This is a FLEX course in German language. Time zone: Europe/Zurich CHF 4,150.- 4 days | Enroll | ||
| Zurich This is a FLEX course in German language. Time zone: Europe/Zurich CHF 4,150.- 4 days | Enroll | ||
| Online Training Time zone: Europe/Zurich Course language: German | Enroll | ||
| Bern This is a FLEX course in German language. Time zone: Europe/Zurich CHF 4,150.- | Enroll | ||
| Online Training Time zone: Europe/Zurich Course language: German | Enroll |
Turkey
| Istanbul This is a FLEX course in English language. Time zone: Asia/Istanbul Course language: English | Enroll |
North America
Latin America
Argentina
| Online Training Time zone: America/Buenos_Aires Course language: Spanish | Enroll | ||
| Online Training Time zone: America/Buenos_Aires Course language: Spanish | Enroll |
Brazil
| Online Training Time zone: America/Sao_Paulo Course language: Portuguese | Enroll | ||
| Online Training Time zone: America/Sao_Paulo Course language: Portuguese | Enroll |
Chile
| Online Training Time zone: America/Santiago Course language: Spanish | Enroll | ||
| Online Training Time zone: America/Santiago Course language: Spanish | Enroll |
Colombia
| Online Training Time zone: America/Bogota Course language: Spanish | Enroll | ||
| Online Training Time zone: America/Bogota Course language: Spanish | Enroll |
Costa Rica
| Online Training Time zone: America/Costa_Rica Course language: Spanish | Enroll | ||
| Online Training Time zone: America/Costa_Rica Course language: Spanish | Enroll |
Mexico
| Online Training Time zone: America/Mexico_City Course language: Spanish | Enroll | ||
| Online Training Time zone: America/Mexico_City Course language: Spanish | Enroll |
Russia/CIS
Russia
| St. Petersburg This is a FLEX course in Russian language. Time zone: Europe/Moscow US$ 2,300.- | Enroll | ||
| Moscow This is a FLEX course in Russian language. Time zone: Europe/Moscow US$ 2,300.- | Enroll | ||
| St. Petersburg This is a FLEX course in Russian language. Time zone: Europe/Moscow US$ 2,300.- | Enroll |
Middle East
Qatar
| Doha Course language: English | Enroll |
United Arab Emirates
| Dubai This is a FLEX course in English language. Time zone: Asia/Dubai US$ 3,275.- Course language: English | Enroll | ||
| Dubai This is a FLEX course in English language. Time zone: Asia/Dubai US$ 3,275.- Course language: English | Enroll | ||
| Dubai This is a FLEX course in English language. Time zone: Asia/Dubai US$ 3,275.- Course language: English | Enroll |
Africa
Instructor-led Online Training:
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.