IBM Sterling Order Management (V9.4) Extending the IBM Sterling Store and IBM Call Center for Commerce Applications (6F80G) – Outline

Detailed Course Outline

  • Course Overview
  • Unit 1: Overview of Extensibility
  • Lesson 1.1: Overview of Extensibility
  • Lesson 1.2: Overview of Extensibility Workbench
  • Unit 2: Working with Extensibility Workbench
  • Lesson 2.1: Extensibility Framework
  • Unit 3: Hands-on Lab Exercises
  • Lesson 3.1: Sterling Store Extensibility Exercises
  • Lesson 3.2: Call Center for Commerce Extensibility Exercises
  • Course Wrap-up